Shipping policy

**Processing Time** All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. **Shipping Rates & Delivery Estimates** We offer worldwide shipping. Estimated delivery times are as follows: * **Standard Shipping:** 7 to 12 business days. * **Express Shipping (if applicable):** 3 to 7 business days. *Note: Shipping times are estimates and may vary slightly depending on destination and local carrier delays.* **How do I check the status of my order?** When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. **Customs, Duties, and Taxes** VELOURA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). **Contact Us** If you have any questions about your shipment, please contact us with your order number.